81% of all sales are made on or after the fifth contact with your prospect.
Manage your business prospects and drive them to successful sales.
Ensure your sales presence at the right place and time (Lead Status: Postponed).
Revisit business prospects to enquire their renewed interest (Lead Status: Dropped).
Attach Documents to various stages of lead management.
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| Let your sales team drive itself |
Reconfigure the sales team (Active Lead Assignments).
Automatically turn Postponed leads as Active.
Set and monitor Target versus Actual by regions.
Lead - Next Action.
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| MIS Reports |
Active Lead Analysis: Analyze your active lead worth.
Ensure current marketing focus by slicing 'Leads - Industry' and 'Leads - Lead Source' information.
Split prospects by industry and lead source.
Quarterly/ monthly Sales trends.
Sales trends by industry and lead source.
Quarterly/ monthly losing trends.
Analyze orders lost as a function of industry, lead source, competitor, 'competitor - reason code', 'competitor - industry'.
Quarterly/ monthly lead inflow.
Analyze dropped and postponed leads by industries and lead sources.
Make up for Active Lead short fall.
Deduce low performing lead sources/ industries => either strengthen OR replace with newer marketing plans.
Take better budgeting decisions. |
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- Sales/ Marketing and Services Software for
SMB/ SME/ SSI.
- Multiply Sales. Retain valuable Customers.
- Ensure entry barriers for competitors.
- Integrate and analyze the dynamics of Sales/ Marketing, Service and Support teams.
- Successfully compete with bigger players.
- Build a base of satisfied Customers. Build a base of loyal Customers.
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| Services |
Manage your Maintenance contracts, visit schedules, visits and Service calls.
Define custom visit types. Example: Casual visit, Warranty visit, Scheduled visit, Breakdown visit etc.
1 click and glance at all contracts about to terminate (Next 'N' days). Pursue contract renewal => Revenue inflow.
1 click and glance at all terminated contracts. Pursue contract renewal.
Set and monitor Target versus Actual by regions.
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| MIS Reports |
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Find contract revenue inflow and visit cost for a given analysis period.
Use contract report to find whether a contract is profitable or otherwise. (Just glance at contract value and total visit cost).
Service Call Analysis summarizes the service call revenue flowing into your organization.
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| Others |
Contact/ Region MIS Reports:
Find how beneficial is a contact to your organization.
Find how beneficial is a region to your organization.
Todo:
Manage simple tasks of your organization.
Assign a task to your colleague.
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An Issue is a customer complaint.
Out of every 100 dissatisfied customers, 91 will never come back.
The average business spends six times more to attract new customers than it does to keep old ones.
Loyalty is a result of exceeding customer's expectations when things go wrong.
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Capture and address customer Issues effectively.
Result: Customer retention + Entry barrier for your Competitors.
Simple Issue Status: Open, Under Investigation, Closed.
1 click to glance at all open issues results in timely customer care.
1 click to glance at all issue followups in the next 'N' days. Plan procurement/ logistics to address the issues.
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| MIS Reports |
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Find the number of issues flowing in, the cost component involved in resolving issues.
Issue Resolution Analysis enables you to initiate the corrective actions to lessen the number of issues your organization deals with.
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| Document Management |
Classify (Document Type) and store your enterprise documents in Business Manager database.
Quickly access your enterprise documents.
Define custom Document types. Example: Purchase Orders, Invoices, Drawings, Presentations, Check Lists etc.
Secure your enterprise documents against accidental machine breakdowns.
You just have to use our *FREE* software to back up Business Manager Database.
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